Question 1

How is Foundations different from Calendly or Google Calendar?

Accepted Answer

Foundations is built for professionals who work closely with clients over time — not just for finding a meeting time. You control scheduling, track session blocks, issue invoices, and manage clients in one place. Calendly helps people pick a slot; Foundations helps you run your business.

Question 2

Can my clients book their own sessions?

Accepted Answer

No. Foundations keeps the workflow led by you. For those who do want to let clients book their own sessions, we are working on a simple client portal that you can opt-in to using.

Question 3

Can I track packages or session blocks?

Accepted Answer

Yes. Attach blocks (e.g. 10 sessions) to a client, see how many sessions they’ve used, and get notified when they’re running low.

Question 4

Can I take payments through Foundations?

Accepted Answer

Absolutely. Clients pay you through a clean Stripe checkout link. Every session gets linked to a session block or an invoice. This helps you feel confident that every session is accounted for.

Question 5

Do you support group sessions or classes?

Accepted Answer

Short answer: not ideally. A session and its calendar event are linked to an individual client. You could schedule multiple sessions at the same time, one for each client in your group class, but we appreciate this is not ideal. We plan to support group sessions in the future.

Question 6

How much does Foundations cost?

Accepted Answer

Foundations is completely free to use. The only cost to using the platform is a 0.7% transaction fee on invoices.

Question 7

Are there any hidden fees?

Accepted Answer

No. On invoices paid by your clients, you pay Stripe’s standard processing fees for card payments, and the 0.7% Foundations platform fee. There are no other costs for using the platform.

Question 8

Is this available outside the UK?

Accepted Answer

Not yet. Foundations is currently limited to UK-based professionals. Tell us where you are — we’ll expand where demand is strongest.

Question 9

Does this work on mobile?

Accepted Answer

Yes. Foundations is fully responsive and works great on mobile. However, we do not currently have a dedicated mobile app.

Question 10

Is there a client portal?

Accepted Answer

No. Foundations keeps things led by you. Clients receive calendar invites and payment links via email; they don’t need to log in anywhere.

Question 11

Is Foundations GDPR-compliant?

Accepted Answer

Yes. We’re built with GDPR in mind. Your data stays in the UK and you retain full control of your client records.

Question 12

Where is my data stored?

Accepted Answer

Your core app data is stored in the UK (AWS eu-west-2, London) via Neon, and our serverless backend also runs in London. Some specific data is processed by trusted partners (Stripe, Clerk, Resend, PostHog) who may store information in the EU or US. We choose providers that are GDPR-compliant and have strong privacy safeguards, and we minimise what we share.

Frequently Asked Questions