Question 1

How is Foundations different from Calendly or Google Calendar?

Accepted Answer

Foundations is built for professionals who work closely with clients over time — not just for finding a meeting time. You control scheduling, track session blocks, issue invoices, and manage clients in one place. Calendly helps people pick a slot; Foundations helps you run your business.

Question 2

Can my clients book their own sessions?

Accepted Answer

No — and that’s by design. Foundations keeps the workflow led by you. For those who do want to let clients book their own sessions, we are working on a super simple client portal that you can opt-in to using.

Question 3

Can I track packages or session blocks?

Accepted Answer

Yes. Attach blocks (e.g. 10 sessions) to a client, see how many sessions they’ve used, and get notified when they’re running low.

Question 4

Can I take payments through Foundations?

Accepted Answer

Absolutely. Clients pay you through a clean Stripe checkout link. Every session gets linked to a session block or an invoice. This helps you feel confident that every session is accounted for.

Question 5

Do you support group sessions or classes?

Accepted Answer

Short answer: no. Foundations is optimised for one-to-one work.

Question 6

How much does Foundations cost?

Accepted Answer

Foundations Core is £29/month with a 0.3% platform fee on payments. There’s also a free tier where you can use the full feature set with up to 3 clients.

Question 7

Are there any hidden fees?

Accepted Answer

No. You pay your monthly plan, Stripe’s standard processing fee for card payments, and the 0.3% Foundations platform fee.

Question 8

Can I use Foundations for free?

Accepted Answer

Yes. The free plan lets you use the full feature set with up to 3 clients. Only upgrade when you're convinced Foundations is the right tool for you to scale your client base.

Question 9

Is this available outside the UK?

Accepted Answer

Not yet. Foundations is currently limited to UK-based professionals. Tell us where you are — we’ll expand where demand is strongest.

Question 10

Does this work on mobile?

Accepted Answer

Yes. Foundations is fully responsive and works great on mobile. However, we do not currently have a dedicated mobile app.

Question 11

Is there a client portal?

Accepted Answer

No — intentionally. Foundations keeps things led by you. Clients receive calendar invites and payment links via email; they don’t need to log in anywhere.

Question 12

Is Foundations GDPR-compliant?

Accepted Answer

Yes. We’re built with GDPR in mind. Your data stays in the UK and you retain full control of your client records.

Question 13

Where is my data stored?

Accepted Answer

Your core app data is stored in the UK (AWS eu-west-2, London) via Neon, and our serverless backend also runs in London. Some specific data is processed by trusted partners (Stripe, Clerk, Resend, PostHog) who may store information in the EU or US. We choose providers that are GDPR-compliant and have strong privacy safeguards, and we minimise what we share.

Frequently Asked Questions